All FAQs
Connecting the Camera/APP
- Does Hello Birdie need WiFi?
- What if I only have a 5G signal?
- Why is the status of my camera Offline and requires additional attention?
- How do I know if the camera is powered on?
- What are some troubleshooting steps if my camera is not connecting to the App?
- I reset the camera, but Im still having issues with establishing a WiFi connection.
- How can I reset the camera during the setup process?
- Im trying to scan the QR Code using the camera, but Im not hearing any prompts.
- How can I check if the solar roof is working?
- Can more than one person connect to one Hello Birdie feeder?
WiFi and Networking Configuration
- How do I know if the placement of my Hello Birdie has adequate WiFi signal strength?
- How do I improve my WiFi signal to ensure a better connection?
- My router is too far from the device, should I use a WiFi extender or repeater?
- Should I invest in a new router?
- Should I upgrade my router or add a WiFi extender?
General
- How sturdy is Hello Birdie? Is it weatherproof?
- Can I share my Hello Birdie Camera with friends and family?
- What makes the Hello Birdie a smart bird feeder?
- Does Hello Birdie need WiFi?
- Can I use the Hello Birdie without purchasing a membership plan?
- How does the camera stay charged?
- Where does my data go?
- What if the bird recognized by the AI software is incorrect?
- How does AI bird detection work?
- How long will the battery last?
- Why is my Hello Birdie offline?
Feeding the Birds
- How long does birdseed last?
- What is the seed capacity?
- What are some signs your birdseed is bad?
- How do you properly store birdseed?
- What if I forget to refill the feeder?
- I just got a new feeder. How long will it be before the birds find it?
- If I continue to feed the birds, will it prevent them from migrating?
- Is the location of the feeder important?
- What can I do to prevent undesirable birds from using my feeder?
- What are the most popular bird seeds to use?
- How do I prevent seeds from sprouting under my feeder?