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Hello BirdieKnowledge BaseConnecting the Camera/APP
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  • Does Hello Birdie need WiFi?
  • What if I only have a 5G signal?
  • Why is the status of my camera Offline and requires additional attention?
  • How do I know if the camera is powered on?
  • What are some troubleshooting steps if my camera is not connecting to the App?
  • I reset the camera, but Im still having issues with establishing a WiFi connection.
  • How can I reset the camera during the setup process?
  • Im trying to scan the QR Code using the camera, but Im not hearing any prompts.
  • How can I check if the solar roof is working?
  • Can more than one person connect to one Hello Birdie feeder?
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What if I only have a 5G signal?

Your wireless router may be a dual-band model that also offers 2.4 G connectivity; you may be able to switch it from 5G to 2.4G, or you may be able to use an affordable 5G to 2.4G adapter.

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